JCDS Global
JCDS Global
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GROW YOUR BUSINESS WITH US

GROW YOUR BUSINESS WITH USGROW YOUR BUSINESS WITH USGROW YOUR BUSINESS WITH US

Empowering businesses with seamless Virtual Assistant Solutions! 

Let's simplify your workflow - effortlessly.

Learn More

GROW YOUR BUSINESS WITH US

GROW YOUR BUSINESS WITH USGROW YOUR BUSINESS WITH USGROW YOUR BUSINESS WITH US

Empowering businesses with seamless Virtual Assistant Solutions! 

Let's simplify your workflow - effortlessly.

Learn More

About JCDS Global: Your Trusted Partner

Who We Are

  At JCDS Global, our purpose is to empower businesses with exceptional solutions and dedicated virtual assistant services. We aim to bridge the gap between productivity and convenience by providing tailored support that meets the unique needs of our clients. 

Through a team of highly skilled remote professionals, we deliver seamless customer service, administrative support, and operational efficiency, enabling our clients to focus on their core goals. We are committed to excellence, innovation, and creating lasting partnerships built on trust, reliability, and results.  

We strive to help businesses of all sizes scale effectively, enhance customer satisfaction, and achieve their vision—one call, one task, and one connection at a time.

Our Vision

 To be the premier global provider of comprehensive virtual assistance solutions, seamlessly integrating customer care, administrative support, and specialized services to meet the diverse needs of businesses worldwide.


Through cutting-edge technology and a commitment to collaboration, we envision a future where businesses of all sizes can thrive in an interconnected world, supported by reliable, efficient, and scalable virtual assistance.

Company Objective

To work collaboratively as a dynamic and highly skilled team, delivering seamless virtual assistance and exceptional customer care that aligns with the diverse needs of our global clients.

Our objectives include:

Providing tailored solutions that enhance operational efficiency and customer satisfaction.

Leveraging innovative technologies to deliver reliable, scalable, and efficient virtual services.

Building strong, lasting partnerships with clients by consistently exceeding expectations.

Continuously developing our skills to stay ahead in a fast-evolving digital landscape.

Supporting businesses of all sizes to achieve their goals and thrive in a connected global market.

OUR SERVICES

CUSTOMER SERVICE SUPPORT

CUSTOMER SERVICE SUPPORT

CUSTOMER SERVICE SUPPORT

 ✔ 24/7 Inbound Call Handling

✔ Technical Support & Troubleshooting

✔ Live Chat & Email Support

✔ Order Processing & Tracking

✔ Complaint Resolution 

SALES & LEAD GENERATION

CUSTOMER SERVICE SUPPORT

CUSTOMER SERVICE SUPPORT

 ✔ Outbound Sales Calls

✔ Lead Qualification & Follow-ups

✔ Appointment Scheduling

✔ Customer Retention & Upselling

✔ Market Research & Surveys 

ADMINISTRATIVE SUPPORT

CUSTOMER SERVICE SUPPORT

ADMINISTRATIVE SUPPORT

 ✔ Data Entry & CRM Management

✔ Virtual Receptionist Services

✔ Billing & Payment Assistance

✔ Transcription & Documentation

✔ Multi-language Support 

WITH DIFFERENT PACKAGES TO CHOOSE FROM

BASIC Plan

ENTERPRISE Plan

BASIC Plan

 Budget-friendly for startups & 

small businesses



Communication & Channels  

> 📧 Email Support 

Availability

> 8/5 Support

Response Time SLA

> 24 Hours

CRM Integration

> Basic CRM

Knowledge Base & Self-Service

> Basic FAQ Setup

Training & Onboarding

> Standard 1 week Training

Call Handling

> Basic Call Support

Scripting & Templates

> Standard Scripts

Reporting

> Monthly Reporting

Add-Ons

> Non-Upgradable

PRO Plan

ENTERPRISE Plan

BASIC Plan

 Best for growing businesses needing multiple support channels  



Communication & Channels

> 📧 + 📞 Calls & Live Chat

Availability

> 12/6 Support

Response Time SLA

> 6-12 Hours

CRM Integration

> Advanced CRM

Knowledge Base & Self-Service

> Knowledge Base Management

Training & Onboarding

> Custom Product Training

Call Handling

> Call Escalation & Supervisor Handling

Social Media Support

> ✅ Basic Monitoring

Scripting & Templates

> Custom Response Templates

Reporting

> Bi-Weekly Reports

Add-Ons 

> Upgradable to Enterprise 

ENTERPRISE Plan

ENTERPRISE Plan

ENTERPRISE Plan

 Fully customized for high-volume, global support 


 

Communication & Channels

> 📧 + 📞 + 💬 Multi-Channel

Availability

> 24/7 Support

Response Time SLA

>2-4 Hours

CRM Integration

> Custom CRM Integration

Knowledge Base & Self-Service

> AI Chatbot & Self-Service Portal

Training & Onboarding

> Dedicated Training & Skill Development

Call Handling

> VIP & Priority Call Management

Social Media Support

> ✅ Full Moderation & Reputation Management

Scripting & Templates

> Personalized Scripts & AI-Generated Responses

Reporting

> Real-Time Analytics Dashboard

Add-Ons

> Fully Customized Solutions

Video

Revolutionizing the Way You Do Business

Contact Us

Drop us a line!

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Better yet, see us in person!

Message us on WhatsApp

JCDS Global

Cebu City, Philippines

> 💬 Text/SMS < +1 (510) 768-8140 (Available for quick inquiries) > 📧 Email < info@jetv-assistsolutions.com

>> CHAT with JET <<

We're Hiring!

Join Our Team of Virtual Assistants!

If you're interested in one of our open positions, start by applying here and attaching your resume.

Apply Now

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